The Privacy Policy for pharmotrade.com (referred to as the “site”) outlines how we collect, store, handle, and manage your personal information and sensitive data (collectively referred to as “information”).
We encourage all users to read and understand this Privacy Policy, which is designed to protect your privacy and explain how you can safeguard your personal information.
To use or continue using our site, you must accept the terms of this Privacy Policy. This Policy also applies to users accessing the site or mobile application via mobile devices or other similar technologies.
pharmotrade.com serves as a platform to connect users for negotiating and interacting with one another regarding the sale or supply of goods or services. Pharmotrade is not involved in these negotiations and is not a party to any agreements made between users, including those related to the sale or supply of goods or services.
Pharmotrade does not control or assume responsibility for the quality, safety, authenticity, legality, or availability of products or services listed on the Website. We also do not guarantee that users selling or supplying goods or services will complete a sale, nor do we guarantee that users purchasing goods or services will complete their transactions. This Agreement does not establish any partnership, joint venture, or other business relationship between Pharmotrade and any user or third party.
Information We Collect
We confirm that we collect only the information necessary to provide the services available on the site.
- When you sign up and register on the site, we collect information such as your name, company name, email address, phone/mobile number, postal address, and other business-related details, which may include statutory and tax registration numbers. Additionally, we may record conversations and archive correspondence between users and site representatives, including any additional information provided. This is done for quality control and training purposes.
- When you use our paid services, we may collect sensitive personal information, such as bank account numbers and related details, to process transactions for the services offered on our site.
- We also collect and store usage statistics, including IP addresses, pages viewed, user behavior patterns, session counts, unique visitors, browsing activities, and details about your browser and operating system. This data helps us analyze and enhance your experience, allowing us to offer better and more valuable services.
- Once you register, you are no longer anonymous to us. We will store and manage all the information you provide to deliver the requested services and to comply with any legal requirements.
- Registering with us and providing your information is intended to support and facilitate your business needs.
- We retain the information you provide for as long as necessary to deliver our services to you or as required by law. This includes compliance with any statutory or legal obligations for which the information may be processed or retained.
- To offer additional services, we may allow service providers, payment systems, and data aggregators to collect or store your information, particularly for credit verification and analysis. This may involve regulated financial entities securely accessing data from your desktop, mobile, or other devices. They might analyze transactional SMS, installed app details, queries, device location, device information, IMEI number, serial number, MNC and MCC codes, RAM storage, Wi-Fi information, and other relevant data points.
- We use the AccountManager class from the Google SDK to retrieve social account details. Specifically, we collect the email addresses you are logged into on the device you use to access our platform. This helps us pre-fill your verified email address, providing a seamless and convenient user experience. You can always edit or update these pre-filled email addresses in your user profile.
You can update, correct, or confirm your information by logging into your account on our site or by sending a request to hello@pharmotrade.com. Please note that changes may take some time due to verification and server cache processes. If you wish to receive a copy of your information for transferring to another service, please contact us at the email address provided.
Users may also choose to delete or deactivate their accounts on our site. We will review such requests individually and take appropriate action in accordance with applicable laws. Please be aware that information requested for deletion may still be retained in archival records for compliance with statutory requirements or other lawful purposes. Therefore, users are encouraged to carefully consider the types of information they provide at the time of registration.
Purpose and Usage of Information
We collect and use your information for several key purposes:
- Service Delivery: To provide and enhance the services you request and to ensure a smooth and effective user experience.
- Transaction Processing: To facilitate transactions, including payments and purchases, and to verify and manage your financial information.
- Personalization: To tailor our services and content to your preferences and to improve your overall experience on our platform.
- Customer Support: To respond to your inquiries, provide assistance, and address any issues or concerns you may have.
- Compliance and Legal Requirements: To comply with legal obligations and statutory requirements, including fraud prevention and data security measures.
- Analytics and Improvement: To analyze usage patterns and behavior to enhance our services, optimize performance, and develop new features.
- Communication: To send you updates, notifications, and promotional materials relevant to your interests, with your consent where required.
- Security: To safeguard your account and our platform against unauthorized access and malicious activities.
We handle your information with the utmost care and in accordance with relevant laws and regulations.
Disclosure of Information
We may disclose your information in the following circumstances:
- Service Providers: To third-party service providers who assist us in delivering services, processing transactions, or performing other functions on our behalf. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements:To comply with legal obligations, respond to lawful requests or legal processes, or to protect our rights, property, and safety, or those of others.
- Business Transfers:In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such changes and how they may affect your information.
- With Your Consent:When you provide explicit consent for us to share your information with third parties for specific purposes.
- Protecting Rights and Safety: To enforce our terms of service, investigate potential violations, or protect the rights, property, or safety of our users and others.
- Regulated Entities: To financial institutions, regulatory bodies, or credit agencies as required for compliance with financial regulations or for credit analysis and verification.
- Business Partners or Sellers:Business partners may send users their own business offers, which are provided and managed solely by them, without any involvement from our site. Our site may include links to these partners' websites for user convenience. However, we do not control these external sites. The use of such websites is governed by their own privacy policies, not by our Privacy Policy. We advise users to review the privacy policies of any external sites they visit.
We ensure that any third parties with whom we share your information adhere to strict confidentiality and security standards to protect your data.
Protection of Information
We implement a range of measures to safeguard your information, including:
- Data Encryption: We use encryption technologies to protect your data during transmission and storage, ensuring that it remains confidential and secure.
- Access Controls: We restrict access to your information to authorized personnel only, based on their role and need to know.
- Secure Infrastructure: Our systems and networks are protected by robust security protocols and firewalls to prevent unauthorized access and cyber threats.
- Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.
- User Responsibility: We encourage you to use strong passwords and keep your account credentials confidential to help protect your information.
Despite our efforts to protect your data, no system can be completely secure. If you suspect any unauthorized access to your information or have concerns about your account's security, please contact us immediately.
Cookies
We use cookies to enhance your experience on our site. Cookies are small text files placed on your device that help us remember your preferences and improve our services. Here’s how we use cookies:
- Functionality: To remember your login information, language preferences, and other settings to provide a personalized experience.
- Performance: To analyze how you use our site, allowing us to improve functionality and performance based on user behavior.
- Advertising: To serve relevant advertisements and track the effectiveness of our marketing campaigns. Cookies help us understand which ads are most relevant to you.
- Analytics: To collect data on website traffic and usage patterns, helping us to enhance our services and user experience.
You can manage your cookie preferences through your browser settings. You can choose to block or delete cookies, but this may affect your ability to use certain features of our site. For more detailed information about how we use cookies and your options, please refer to our Cookie Policy.
Data Collection Related to Children
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Parents and guardians are encouraged to monitor their children's online activities and ensure they do not provide personal information without parental consent. If you believe that we have inadvertently collected information from a child, please contact us so we can address the matter accordingly.
Data Transfers
We may transfer your personal information to locations outside of your country or region for various reasons, including:
- Service Provision: To deliver and support our services, which may involve transferring data to our service providers or partners located in different countries.
- Compliance: To comply with legal obligations or regulations that require data to be processed in specific jurisdictions.
- Business Operations: To facilitate business operations, such as mergers, acquisitions, or other business activities that involve data transfers.
When transferring your data internationally, we take appropriate measures to ensure that it remains protected in accordance with applicable data protection laws and our privacy practices. We require any third parties who handle your data to implement adequate security safeguards and comply with relevant legal requirements.
Modification in Privacy Policy
Our policy may be updated periodically. We encourage users to review it regularly to stay informed of any changes.
Any Queries?
Please contact us regarding any questions, clarifications, or grievances. Please email us at hello@pharmotrade.com